After Hours

On-Call Care Providers

When our office is closed, one of our physicians is always on call for urgent medical needs. We can assist in triaging your concern and help determine whether it can wait until the next business day or requires more immediate attention at an emergency room.


For after-hours assistance, please call 513-244-9042.


If your telephone does not accept calls marked as "private", you will need to unblock your phone by dialing *87. Otherwise, the physician will be unable to return your call.

Please reserve general questions about illness or medications for regular business hours.

Emergencies

If an emergency should arise, please call 911.

Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.

  • Who do I call when the office is closed?

    Call (513) 244-9042. One of our physicians is always on call for urgent medical needs when the office is closed. Please save routine questions on scheduling, medication refills, and mild illness for regular office hours.

  • What can the on-call physician help with?

    The on-call physician can help triage your concern. They'll help you decide whether it can wait until the next business day or needs immediate emergency care.

  • Why haven't I received a call back from the on-call physician?

    Our physicians' return calls may show as "private." If your phone blocks private calls, dial *87 to unblock them so the physician can reach you.

  • Can I call after hours with medication or general illness questions?

    Please save general questions about illness or medications for regular business hours. For dosing information, see our Medicine Dosages page.

  • When should I call 911 instead?

    Call 911 for life-threatening emergencies, such as loss of consciousness, severe bleeding, or a seizure.

  • What should I do for a minor emergency like a cut or sprain?

    For minor emergencies such as lacerations, cuts, mild fractures, or sprains, call our office first for instructions.

  • What if my child swallowed something harmful?

    Call Poison Control at 1-800-222-1222. It's available 24/7.

  • Where can we get help for a mental health crisis?

    Call or text 988 to reach the Suicide & Crisis Lifeline, or text HOME to 741-741 for the Crisis Text Line. Both are available 24/7.